Blue Anorak » anti-grrrr http://www.shrimper.org.uk Ponderings of an Essex boy exiled in Lancashire Tue, 03 May 2011 06:17:31 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Credit where credit’s due http://www.shrimper.org.uk/anti-grrrr/2007/07/16/credit-where-credits-due http://www.shrimper.org.uk/anti-grrrr/2007/07/16/credit-where-credits-due#comments Mon, 16 Jul 2007 20:07:54 +0000 admin http://www.shrimper.org.uk/anti-grrrr/2007/07/16/credit-where-credits-due I discovered today, on the arrival of my credit card statement, that MBNA had failed to set up the direct debit that I had arranged with them several weeks ago. This left me with a late payment charge to pay on the account and also ended my 6-month interest-free period. It was the latter that most annoyed me as it rather defeated the point of being a credit card tart.

Expecting to have to fight against a huge faceless bureaucracy, I rang and was surprised to find helpful people who did what they could and, within five minutes, had waived the late payment fee, reinstated my interest-free period, set up my direct debit and, sadly, taken my payment.

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