Sep
14
Category: 
Currys claimed to be unable to sort out our installation. I actually felt a little sorry for the chap in after-sales who was sufficiently frustrated at his own inability to solve our problem that he actually suggested we would be better off contacting Trading Standards.
Currys appear to have almost utterly inflexible systems. We suggested that they might wish to look in the Yellow Pages for a CORGI-registered installer but, even though they had let us down five or six times over the last three weeks already, this would not be possible. The best Currys could offer was to send an installer next Wednesday, by which time it would be almost one month since we had placed our order.
So we did it ourselves. One hour later, we had a working gas cooker. Thank you to Newton’s of Plungington Road, Preston. The friendly installer charged us ten pounds less than Currys. He can be contacted on 01772 717200 or 07831 484730.
We now need to write to Currys in order to reclaim the money we had so foolishly paid them. Would anyone like to guess how long it will take them to pay us back?
Technorati Tags: Currys, CORGI
Well, it seems like the refund went in to our account yesterday. It does seem to be about 30 pence short, however.